Sales Operations Manager (Gaming)

TransPerfect Games is a trusted partner to global AAA developers and publishers, delivering end-to-end solutions that accelerate every stage of game development. From Engineering, Porting, and Art Production to Localization, QA, Player Support, and Live Operations, the team combines deep industry expertise with global scale and next-gen automation.

Technicolor Games, a TransPerfect Studio, is a global team of Artists and Creative Technologists with decades of experience in Gaming and Interactive Entertainment, specializing in Concept Art, 3D Art, Animation, VFX, and Cinematics, delivering end-to-end services for every platform through world-class artistry, technology, and innovation. We’ve worked on some of the industry’s biggest titles, delivering top-tier art in partnership with leading studios and publishers worldwide for global clients.

Sales Operations Manager

Position Summary:

We are seeking a Sales Operations Manager to support and scale our commercial efforts in the gaming industry.

The Sales Operations Manager plays a critical role in driving revenue efficiency and scalability across the organization, owning multi-channel demand generation, market intelligence, and analytics for divisions forming part of TransPerfect Games´ group such as The Mill and MPC. The successful candidate will support global Business Development and Sales Operations through actionable insights, lead generation campaigns, automation, and industry reporting, contributing to data-driven decision-making across platforms and regions.

This role owns the sales operating rhythm—from pipeline management and forecasting to tooling, reporting, and performance optimization.

Position responsibilities:

• Administer and optimize CRM and sales tools, owning multi-channel demand generation (LinkedIn, HubSpot email sequencing, Clay automations)

• Leverage existing technologies to build and maintain a real-time market intelligence system, ensuring data accuracy

• Create account prioritization and scoring frameworks

• Design, launch, and optimize demand generation campaigns, ensuring operational readiness at all times

• Build advanced dashboards, analytics and performance reports for Sales Operations, setting and tracking KPIs

• Own sales forecasting, pipeline management and revenue reporting, sharing insights and presenting to management and involved stakeholders on a weekly basis

• Act as an internal expert on gaming market shifts, producing predictive analytics and trend reports across the global gaming industry

• Identify and implement automations to improve efficiency and scalability

• Perform other special projects or duties when required

Timeline:

30 day plan (Foundation):

• Audit existing lead generation processes, CRM data, and outbound channels

• Begin building a baseline market intelligence framework

• Deliver weekly insights reports to Business Development teams

60 day plan (Build & Operationalize):

• Launch optimized LinkedIn + email + Clay sequences

• Implement dashboards for Sales Operations

• Produce competitor and game-title tracking systems

90 day plan (Scale & Optimize):

• Launch full rollout of the market intelligence platform

• Deliver monthly industry Outlook presentations for leadership

• Demand generation contributing measurable pipeline growth

Essential skills and experience required:

• Minimum Bachelor’s Degree or its equivalent

• Superior written and spoken communication skills in English

• 4+ years of experience in Sales Operations functions or related positions

• Solid knowledge of and proven professional experience in the Gaming industry

• Strong analytical skills with previous experience in data analysis, using business intelligence tools for reporting, and market research

• Hands-on experience with CRM systems

• Results-driven, ability to work independently and take ownership with limited supervision

• Continuous improvement mindset with the ability to identify bottlenecks and drive process optimization and automation

Desired skills and experience:

• Knowledge of and/or experience using Clay automations