Sales Associate

TransPerfect helps organizations optimize global operations by offering advanced language and AI solutions, seamless automation, and cutting-edge technology integrations. Through its GlobalLink® technology, the company simplifies multilingual content workflows by connecting with leading CMS, CRM, and marketing systems, reducing manual workload and enhancing efficiency. TransPerfect is a reliable partner for over 6,000 organizations worldwide, offering services in 200+ languages. With over 150 offices across six continents, TransPerfect blends global scale with innovation to empower brands to grow confidently.

We are currently seeking a Sales Associate to join our Cape Town office at TransPerfect. 

The position of Sales Associate is responsible for serving as the first level of support to existing clients and developing new business relationships. The Sales Associate focuses primarily on proactive sales.

DESCRIPTION

• Research prospective clients through several strategies including internet research, trade show lists, referrals, various professional directories and personal investigation

• Create accurate spreadsheets of prospective client data including names, titles, phone numbers, addresses and various other information

• Generate daily mailings to prospective clients using updated and accurate spreadsheets

• Cold call prospective clients

• Creatively problem solve to improve current new business development strategy

• Negotiate rates and deadlines with prospective and current clients

•  Educate prospective and existing clients regarding the translation process, including TransPerfect’s rates, justification for turnaround time and competitors’ information

• Liaise with production to ensure that all jobs are handled appropriately and with keen attention to detail, resulting in a perfect product

• Consistently follow up with clients to ensure their satisfaction with delivery, quality and customer service

• Research and understand all industries that TransPerfect markets to including industry leaders, current events and any other pertinent data

• Complete all other tasks that are deemed appropriate for the role and assigned by the manager/supervisor

• Minimum Bachelor’s degree or its equivalent

• Prior working experience in a customer facing role would be a plus

• Fluent in English

• Excellent problem solving and analytical skills

• Strong interpersonal skills

• Effective time management

• Ability to interact with clients in a confident manner