Quality Control Specialist | Pune

Overview

We are seeking a meticulous Quality Control (QC) Specialist to be the final eye for accuracy, clarity, and consistency across our client deliverables. You will play a pivotal role in ensuring that clinical outputs meet the highest company standards. This role is ideal for someone who thrives on detail, can follow complex instructions, and proactively improve processes to drive quality across the organization. In this role, you will be responsible for the final quality control step before the deliverables are submitted to client.

Key Responsibilities

• Non-linguistic Translation Quality Review: Perform final, non-linguistic checks on a variety of translation deliverables from the life sciences domain. Ensure adherence to glossaries, reference files and client instructions. Review and fix formatting and layout of the final deliverables. Ensure files are entirely finalised for delivery and that no comments, track changes or unresolved issues are present.

• Rigorous Quality Control Checks of Additional Deliverables: Verify correct methodology and client information is captured in translation certificates and data reports. Ensure specific client requirements in file naming, file properties and file types are followed.

• Delivery finalization: Confirming delivery to client is comprehensive and complete – no missing files, all scopes present, successful upload to client platform, etc.

• Monitoring Compliance: Monitor that previous quality steps were performed to the highest standard and report on recommended improvements as needed.

• Style & Standards Management: Maintain and update internal style guides, and QC checklists to ensure consistency across teams and projects.

• Process Improvement: Identify and recommend opportunities to enhance translation workflows, tools, and efficiencies. Monitor clarity and consistency of production instructions and take a proactive role in improving processes.

• Collaboration: Provide constructive feedback to production and linguist teams to further improve quality of deliverables.

Experience & Skills

• Technical Skills: Proficiency with Microsoft Office (particularly with MS Excel and MS Office) and Adobe Acrobat. Familiarity with reference management, version control, or content management systems is an advantage. Willingness to learn new technology for quality improvement.

• Quality Control Expertise: Experience in quality control, proofreading or translation is preferred.

• Attention to Detail: Exceptional ability to catch errors and inconsistencies while meeting project timelines.

• Time Management Skills: Strong time management skills and ability to handle multiple projects simultaneously while working to tight deadlines.

• Communication: Excellent communication skills (both written and verbal) in English. Strong interpersonal skills for providing clear, actionable feedback to other team members.

• Process Mindset: Experience contributing to or improving QC workflows or SOPs in a team environment.

Desired Skills

• Knowledge of a foreign language is an asset

• Previous experience in the translation industry is preferred

• Experience using AI tools is an asset

• BA or higher education is an asset