IT Engineer

Who We Are:

TransPerfect Legal uses technology and AI to reduce the cost, risk and time of managing data – practice groups span information governance, disputes, investigations, due diligence, privacy, cyber incident response and IP portfolio management. Our software and service solutions deliver value to law firms, in-house legal teams at major corporations, government agencies and insurers across Australia and our 100+ global offices.

Responsibilities:

• Manage Microsoft Active Directory and Group Policies

• Configure/setup, maintain and troubleshoot servers and services - automation of redundant processes.

• Participate in infrastructure and capacity planning.

• Participate in the planning, designing and testing of disaster recovery procedures.

• Application and operating system tuning, troubleshooting, and maintenance.

• Implement and deploy infrastructure to support a global environment.

• Implement and maintain security solutions, including data safeguards, anti-virus, and remedy processes.

• Recommend and implement modifications to the server environment, including troubleshooting and replacement of faulty system hardware.

• Perform routine server updates/patching and software deployments.

• Conduct ongoing monitoring and maintenance to ensure stability and optimal performance on all server environments

• Address operational systems issues including file and share permissions, user accounts and installing applications.

• Provide solutions and work closely with the helpdesk support staff to support day to day activities.

• Provide application level support for all e-Discovery applications (Relativity, Cloudnine Law)

Qualifications, Skills and Experience:

• Strong Oral and Written communication skills.

• Strong problem-solving skills and experience troubleshooting hardware and software issues.

• 1-3 years systems administration experience in multi-platform environments (Windows/Linux).

• Concrete understanding of Windows operating concepts (files, file systems, active directory, replication, processes, service and log management, users, Terminal services, permissions, I/O, devices, etc.).

• Solid hands on knowledge of Windows Server 2016/2019/2022.

• Solid Hands on knowledge of VM ESXI 6.7, 7.0, 8.0

• Thorough knowledge of SNMP, DNS, DHCP, SSL certificate and HTTP protocol.

• Remote Desktop Connection (client and Terminal Server environment).

• Experience with direct/network attached storage devices (Dell PowerVault).

• Working knowledge of storage protocols including iSCSI, Fiber Channel, CIFS, SMB and NFS

• Experience configuring and supporting DAS ,NAS and SAN infrastructures in a corporate environment

• Experience with designing, implementing and supporting Snapshot and replication technologies for disaster recovery.

• Experience with designing, implementing and supporting Microsoft Clustering.

• Experience with virtualization technology such as VMware and Hyper-V running in a production environment.

• Experience implementing highly available solutions

• Experience with supporting and maintaining Microsoft SQL server 2022

• Highly motivated and competent with decision-making ability to work without close supervision.

• Knowledge of network architectures, protocols and security fundamentals.

• BA/BS in computer science or equivalent education desired but will consider hands on/real world experience.

• Relativity and/or e-discovery knowledge a plus

• Must be fluent in the English language.

By applying, I confirm I have read and accept TransPerfect's Privacy Policy: https://www.transperfect.com/about/data-privacy-recruiting

TransPerfect provides equal employment opportunities to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by local law.

We celebrate diversity as one of our core values and we have a clear goal: to be an inclusive workplace where a diverse mix of talented people want to come, stay and do their best work. Together with passionate, creative and collaborative colleagues, we are working to ensure accessibility is for everyone.