Business Development Manager (AI Data Solutions)

Do you want to work for the global leader in the language services and technology industry? This role

will focus on developing new business relationships and act as a strategic customer partner within the AI Solutions group (DataForce). DataForce is a rapidly growing service offering high quality data for Human Machine Interaction to some of the most prestigious technology companies in the world. Our department focuses on gathering, enriching and processing training data for Machine Learning in different AI domains.

DataForce is part of the TransPerfect family of companies, the world’s largest provider of language and technology solutions for global business with offices in more than 100 cities worldwide and we are recruiting globally.

Key position responsibilities:

• Identify potential clients in the target market and complete appropriate research on the prospective client’s business and technical needs

• Identify, qualify and quantify opportunities

• Drive opportunities from lead generation all the way to closure

• Ensure customer success and satisfaction

• Draft and implement business plans

• Understand client’s business and technical requirements

• Become a subject matter expert on our business products, processes and operations, and remain up-to-date on industry news

• Keep track of business opportunities on TransPerfect’s CRM system

• Coordinate production and technology teams across different time zones and cultures

• Generate and manage high-value profitable business deals

• Identify, track and manage KPIs and provide internal and client facing status reports; providing of executive updates including account progress, health, risk and opportunities

• Attend tradeshows and support marketing efforts by contributing to case studies and social media

• Provide accurate weekly forecasts and daily update reports

• Assist in building overall plans/budgets and subsequent adherence; own the overall financial health of assigned client engagements; drive efficiencies across process, people and technology

• Manage stakeholder communication around owned business and accounts

• Assist in training and adoption of technologies and services for internal and client teams

• Propose and implement new innovative offerings

Essential skills required:

• Commit to a high level of integrity and service

• Deliver quality work

• Service focused with a desire to exceed clients’ expectations

• Owning your performance and taking responsibility

• Multitask and work with a sense of urgency in a fast-paced environment

• Commit to always treating everyone (from clients to co-workers to vendors to business partners) with the ultimate level of respect

• Work well in a team with people from a variety of different backgrounds and cultures

• Build and maintain strategic relationships with clients and co-workers

• Celebrate diversity and embrace new ideas and differing perspectives

• Be financially responsible and make sound financial decisions

• Take active measures to achieve results and solve problems

Essential experience required:

• Bachelor’s Degree or equivalent experience

• Minimum 3 years successful sales experience

• Superior communication skills

• Proven track record in achieving sales target within the AI industry

• Fluency in English; additional business-level languages are a plus.

TransPerfect values equal opportunities. Applicants are therefore considered regardless of their age, gender, race, ethnic origin, skin colour, religion, belief, descent, genes, disabilities, sexual orientation, marital status or other characteristics worthy of protection. Applicants with disabilities are welcome and encouraged. If you experience any issues with your application process or require assistance please contact careers@transperfect.com.

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